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Tuesday, November 22, 2011

Zazzle Terms of Service Update

Important Zazzle Terms Of Service Update
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Dear Zazzle User,

Zazzle has been working hard since launching in 2005 to create a world-class website powered by exciting new technology and the world's imagination. In the last year alone we've optimized the onsite shopping experience, added great new product types, and continue to build industry-leading technology to support a growing population of Zazzle Sellers, Zazzle Associates, and Zazzle Customers. The result of the combined efforts of Zazzle Customers, Zazzle Sellers, Zazzle Associates, and Zazzle Team Members is that we've grown to dizzying heights, and we're not done yet! As we continue to improve Zazzle, we need to improve the way we interact with our users, which is why we are updating the Zazzle Terms of Service, the agreement between us (Zazzle) and you (the Zazzle User). The updated Terms of Service will positively enhance your relationship with Zazzle and strengthen the amazing Zazzle Community. See below for key changes coming to Zazzle's Terms of Service.

Highlights of Key Changes

    User Agreement:
    • There is now a distinct class of products called, "Accessories." These are additional products that a Zazzle User can purchase while shopping for a standard product on Zazzle (ex: frames for photo tiles). While Accessories will still qualify for referrals, they will not qualify for royalties.
    • Reviews and comments are now specified as non-confidential information.
    • We've updated the rules regarding what is considered acceptable behavior in the Zazzle Community and what user conduct is prohibited.
    • We have provided new guidelines regarding the use of our Intellectual Property.
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    Non-Exclusive License:
    • To curb tag spamming, there is a new policy that requires that you accurately tag your products, discourages tag spam, and explains how we will enforce compliance with the policy.
    • Special sales and marketing programs no longer qualify for "name your own royalty" or "volume bonus."
    • We have updated the minimum payment thresholds and processing fees for earnings payments by check or PayPal.
    • We are now requiring documentary evidence in the unfortunate event of the passing or incapacitation of a Zazzle Seller.
    Shipping and Returns:
    • In an effort to reduce the effect of returned products, we now reserve the right to donate undeliverable and returned products to charity.
    • We are adding an option to apply Zazzle credits to accounts for refunds and replacements.

To see the complete new Terms of Service, go here. These new terms will be effective on January 1, 2012 for www.zazzle.com only. Zazzle's international domains will be updated later in the month. If you have any questions, please feel free to contact us. Thank you for being a part of Zazzle and we hope that you continue to enjoy Zazzle and help us grow to new heights in the future!

Cheers,
—The Zazzle Team

 

* 10% of the Zazzle product net sale price will be deducted when one or more qualifying products are purchased and the coupon code ORDERSHIPTEN is applied at checkout. The net sale price is the price of the product (excluding shipping and taxes). For Zazzle Custom Stamps, the net sale price is the difference between the price of the Zazzle Custom Stamps (excluding shipping and taxes) and the face value of the postage. Offer is valid until December 31, 2011 at 11:59pm PT. This offer does not apply to past purchases and may not be combined with any other Zazzle promotional or volume discount offers. If a volume discount applies to your order, you will receive either the discount set forth in this offer or the standard volume discount, whichever is greater.

Zazzle, the Zazzle logo, Zazzle Custom Stamps, and Zazzle Profile Cards are registered trademarks or trademarks of Zazzle Inc. in the United States and other countries.

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